Customer Service FAQ’s

What is your contact information?

Our address is: 254 36th St Unit C453, Brooklyn, NY 11232. Our phone number is (888) 998-5337. Our email address is info@i-luminosity.com

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How can you check an order status?

To check on an order status please call us at (888) 998-LEDS (5337)

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What are your shipping times?

Most orders usually ship the within 1 to 3 business days if the items are in stock. We ship to all US States and US Territories only.

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What online payments do you accept?

We accept MasterCard, Visa and American Express.

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What are your privacy, terms and return policies?

Here are clickable links to view our privacy, terms and return policies: Privacy Policy, Terms and Conditions, Return Policy